Piece definition, and who checks it
A piece definition only protects you if it is written down before allocation and verified against the lot before release. That sequence is set out in full on our quality page.
Alpinia galanga · Whole & chunk
Dried galangal root (Alpinia galanga) shipped as larger pieces rather than a finished cut, because the reduction happens on your line instead of ours. Two variables decide whether a lot works for you: how large the pieces actually run, and how much breakage travels with them. Both are settled in writing before we allocate, then checked against the lot you are buying.
You see photographs of the lot being offered to you before committing to it, and the tolerance you accepted in writing is what the shipment is measured against on arrival.
The same control points as our sliced format, less the ones that only describe a cut. Figures for this format are set against your piece definition rather than published as a single standard, because how large the pieces run changes how the material dries and how it behaves on your line.
| Control point | Basis |
|---|---|
| Botanical identity | Alpinia galanga (greater galangal), confirmed per lot |
| Piece definition & broken tolerance | Buyer-defined; tolerance for broken pieces agreed in writing |
| Moisture | Target agreed in writing, current-lot data on release |
| Volatile oil | Minimum agreed where the application extracts |
| Foreign matter & defects | Tolerance agreed; verified by sample or inspection |
| Microbiology & contaminants | Lab plan scoped to destination requirements |
| Bulk density / packing yield | On request against your brief |
| Packing | Sealed food-grade PE inner; PP woven, jute, or carton outer |
| Net weight per pack | 10, 20, 25, or 40 kg |
| Shelf life | 1–2 years in sealed packing, stored dry |
| Indicative price | On request against your brief |
| MOQ | On request against your brief |
Values are fixed per order in the written specification. Figures for the current lot are shared before release.
Approve a physical sample before any container commitment. The approved sample becomes the acceptance reference.
Format, tolerances, packing, and documents recorded before production. No verbal promises.
Trial quantities and mixed loads are reviewed before quotation — you are not forced into full-container risk.
Whole and chunk material is bought by processors who would rather own the particle-size decision themselves. What they need from a supplier is not a grade name but a piece definition that holds from one shipment to the next.
Milling & grinding
Buyers running their own mills take larger pieces and grind to the mesh their product needs, rather than paying for a cut they will destroy anyway.
Extraction feedstock
Essential oil and oleoresin producers order bulk pieces against an agreed minimum volatile oil level, confirmed on the lot before release.
Repacking
Importers who repack for retail or wholesale distribution take whole rhizome where piece appearance is part of what they sell.
Contract processing
Processors cutting to a third party's specification order to a defined piece size so their own yield stays predictable.
All three formats are one species — Alpinia galanga, known as lengkuas where it is grown and traded in some Western markets as Siamese ginger. They are the same rhizome at different stages of reduction, and the right one is decided by where size is determined in your process. Whole dried galangal is the rhizome dried close to its natural form. Chunk is that rhizome broken or cut into large irregular pieces. Slices are cut to a defined thickness before drying, which is why slice thickness can be specified and the other two cannot in the same way.
If you mill, extract, or cut in-house, larger pieces are usually the better buy. You are not paying for a cutting step you will undo, piece integrity protects the material during handling, and you keep control of the particle size your product needs. If your process steeps, doses, or fills the material as it arrives — teabag lines, blends sold by weight, pastes — then slices are worth the cutting cost, because consistency of piece size is doing real work in your process.
Between whole and chunk, the deciding factor is usually handling rather than quality. Chunk fills a container more densely and feeds a mill more evenly; whole rhizome carries better visual appeal for repacking and lets a buyer judge the material by eye. Both are quoted against a written piece definition with a stated broken-piece tolerance, so "chunk" means the same thing to you and to us before anything is allocated.
Two layers, because moisture is what a long sea leg does to dried material. A sealed food-grade PE liner goes inside; the outer is a PP woven sack, a jute sack, or a corrugated carton, whichever suits your handling. Net weight per pack is 10, 20, 25, or 40 kg.
Every outer pack carries a printed label: product name, net weight, batch number, production date, expiry date, and Product of Indonesia. Shelf life is 1–2 years in sealed packing, stored dry.
Quantity per container depends on bulk density and packing choice, so it is confirmed against your specification rather than quoted as a fixed figure.
FDA prior notice is filed ahead of arrival, with facility registration details supplied alongside the shipping documents.
Residue limits applicable to the destination are scoped into the lab plan before shipment.
A phytosanitary certificate is arranged per shipment against the importing country's requirements.
A piece definition only protects you if it is written down before allocation and verified against the lot before release. That sequence is set out in full on our quality page.
Whole is the rhizome dried close to its natural form; chunk is that rhizome broken or cut into large irregular pieces. Chunk loads more densely and feeds a mill more evenly, while whole rhizome carries better visual appeal for repacking. Both are supplied against a written piece definition with a stated broken-piece tolerance.
Where your application extracts, a minimum is agreed in writing before allocation and confirmed against the current lot before release. We do not publish a permanent figure, because the honest number belongs to the lot you are buying rather than to the website.
You approve a physical sample first, and the written specification — not the website — is the acceptance basis. Before loading, you are free to appoint your own inspection agent to examine the cargo. Lot photos of your actual order are shared before release.
Yes. Trial quantities and mixed loads are reviewed before quotation, so you can confirm the material suits your mill or extraction process without taking full-container exposure on a first purchase.
State your piece definition, volume, and destination port. If you extract, include the volatile oil minimum you work to.
Complete briefs receive a substantive reply from the export desk — not an autoresponder. Incomplete enquiries receive clarifying questions the same day.