Commercial terms
MOQ, terms, and documents — stated before you commit.
Unclear commercial terms kill more enquiries than price ever does. This page sets out what we can state publicly and what is confirmed in the written quotation, so you can decide whether we are worth a brief.
Minimum order quantity by format
MOQ is stated per format rather than as one site-wide figure. A defined slice runs through a cutting and sorting step that whole pieces do not, so the two carry different production commitments even at the same tonnage.
| Product | MOQ | Notes |
|---|---|---|
| Dried galangal slices | On request | Trial quantities reviewed before quotation |
| Dried galangal whole & chunk | On request | Trial quantities reviewed before quotation |
Below-MOQ and mixed-load requests are reviewed rather than refused by default — see the consolidation section below.
Incoterms and payment
FOB and CIF are both quoted. FOB suits buyers with their own freight contracts; CIF suits buyers who would rather receive one landed number. The quotation states which term it is priced on, along with the port it applies to.
Stated in the quotation for the lot being offered, since it follows where the material is produced and consolidated.
Payment terms are stated explicitly in the written quotation rather than left to be discovered during negotiation. If your procurement process requires a specific instrument, raise it in the brief and we will answer plainly whether it is workable.
Quotations are issued in USD.
Export documents by destination
The document set is scoped to where the cargo is going and confirmed before shipment, not assembled after the container leaves.
Commercial invoice, packing list, bill of lading, and certificate of origin.
Phytosanitary certificate issued by the Indonesian agricultural quarantine authority, arranged per shipment. For the United States, FDA prior notice is filed ahead of arrival with facility registration details supplied alongside the documents. For the European Union, applicable residue limits are scoped into the laboratory plan before shipment.
Issued by an independent laboratory, validating that moisture, foreign matter, and microbiological results match the specification you agreed — not a general grade statement.
Issued by the competent Indonesian authority. Where a preferential form applies to your route, say so in the brief: it is the document buyers use to claim a reduced import tariff, and the form has to be right before shipment.
Weight and quality certificates, and inspection reports where an agent has been appointed.
Less than a container, and what is actually possible
Most first orders for dried galangal are smaller than a full container, and most suppliers handle that badly — either refusing outright, or accepting and then quietly holding the cargo for months until something else fills the box. Neither is told to the buyer in advance, and both are why first orders go wrong.
Three things decide whether a part load works. Volume against weight comes first: dried galangal is light for its bulk, so a quantity that sounds small can still occupy more space than a buyer expects, and it is the space that costs money. Timing comes second — a part load waits for a sailing that suits it, and that wait is either stated honestly up front or discovered by you later. Format mix comes third, and here it helps rather than hinders: slices and whole or chunk share a document set and a loading plan, so combining both formats to reach a workable volume costs nothing in paperwork.
We will say which of the three is binding for your quantity rather than quoting a date we cannot hold. Where a part load genuinely does not work, the honest answer is a larger first order or a longer wait, and you should hear that before you commit rather than after.
How an order moves
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Brief
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Written specification
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Quotation
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Verification & release
Shipping and documentation questions
What HS code applies to dried galangal?
The classification is confirmed per shipment and stated on the export documents, because the correct code depends on the form of the goods and on how the destination customs authority interprets it. We will not publish a single code as if it were universal — an incorrect code costs the importer real money in duty and delays. Ask in your brief and we will confirm the classification used for your destination.
Do you quote FOB or CIF?
Both. FOB suits buyers with their own freight arrangements; CIF suits buyers who prefer one landed figure. The quotation states the term and the port it is priced against, so the two are never confused.
Can I order slices and whole or chunk in one shipment?
Yes, and it often helps a smaller order reach a workable volume. The two formats share a document set and a loading plan, so combining them adds no paperwork. Each format is still specified separately within the one order.
How long does shipment take after the order is confirmed?
Lead time is stated in the written quotation, because it depends on the product, the packing specification, and lot availability at the time of booking. A date that is quoted before those are known is a guess, and guessed dates are how supply relationships break.
Will you ship below the stated MOQ?
Trial quantities are reviewed before quotation rather than refused by default. Whether a below-MOQ order works usually depends on whether it can share a container with another consignment.
Tell us the destination port and we will tell you what the shipment involves.